3rd Parties

Every time I get an email, a meeting request or conference call dial-in info regarding a third party application orsolution it makes me cringe.

The products these third parties develop are often times very solid. It’s the third party thing I have a problem with. They are never seamless. Sometimes it’s the overall look-and-feel, sometimes it’s the administrative console and most of the time it’s a user-end issue.

A visitor to a website should only have to create one account to get through any registration-required point of entry.

Companies really need to make the investment in internal development.